Privacy and Cookie Policy


This Privacy Policy governs the processing of personal user (henceforth referred to as User or Users) data collected during usage of the Carob World website (henceforth referred to as Site) by Carob World Portugal, Lda. Upon providing your personal data you acknowledge that you know and accept the conditions of this Privacy Policy. The present Privacy Policy is supplemented by the Terms and Conditions of Usage.


1. Collection and Processing of Personal Data

Access and use of the site shall not imply providing the User's personal data. However, we do ask you for personal identification information when you request information, purchase products, subscribe to newsletters, respond to a survey, exchange correspondence with us or take part in other activities that may take place on our site. The choice is always yours as to whether or not to proceed when we ask you for information. We do not share you data with any company or organization, nor do we transfer them outside the European Economic Area.


2. How do we protect your data?

In order to guarantee the security of your personal information we employ a series of security measures. Your personal information is stored using secure networks that can only be accessed by a limited number of people who have access privileges and agree to respect and maintain the confidentiality of such information. Notwithstanding these measures, when you provide personal information over the Internet there is always a risk that it may be intercepted and used by third parties beyond our control, despite all our best efforts to the contrary.  


3. User rights

Under applicable legislation, the User may, at any time, request access to his or her personal data, as well as correct, delete or limit its processing, control its portability, or oppose its processing. Users may also obtain confirmation that the personal data pertaining to them are being processed and may request a copy of the data that are undergoing processing. Via the aforementioned means, under the law, Users are also entitled to withdraw their consent with respect to processing the data for the indicated purposes, notwithstanding the processing that took place up until that date on the basis of the prior consent that was given. We do not undertake automated decisions, nor do we create profiles. In order to exercise any of the aforementioned rights, Users shall submit a written request to the following contact information:

Telephone: 00 351 289 112 327


Address: EN 125, Sítio do Rio Seco | Cx. Postal 200B | 8005-528 Faro


4. Conservation of personal data

Personal data shall be conserved by Carob World, Lda for a period of 5 years from the collection data, unless another conservation period ensues from applicable legislation.  


5. Security

In order to guarantee the security of the subject's data and maximum confidentiality, Carob World, Lda processes information in accordance with internal security and confidentiality policies and procedures, which are reviewed and updated periodically, pursuant to legally applicable terms and conditions. Depending on the nature, scope, context and purposes for processing the data, along with the risks ensuing from the processing in relation to the data subject's freedoms, Carob World shall apply the technical and organizational measures that are necessary and suited to the protection of the data of the subject and compliance with legal requirements, both when defining the means of processing and at the time of the actual processing. It also agrees to ensure that by default, only those data that are necessary for each specific processing purpose shall be processed and that such data shall not be made available to an indeterminate number of persons without human intervention. However, Users shall be responsible for guaranteeing and ensuring that the devices and equipment used to access the Site are adequately protected against harmful software, computer viruses and worms.


6. Cookies

Our site uses cookies, which are small text files containing information regarding previous access to this site that are saved onto your computer and that can be subsequently used when you access the site again. Cookies are used to improve the site's performance and your experience as a user. Cookies do not identify the individual user, only the computer that is used by the user. Cookies are not used to collect personal data. Cookies on our website can be classified as follows:

  • Regular cookies: These cookies are sent to the User's equipment from a piece of equipment or domain managed by the editor and through which the service requested by the user is provided.

  • Session cookies: They collect and keep data when the user accesses a webpage.

  • Technical cookies: These allow the user to browse a webpage, platform or application and use the various operations or services that exist there.

  • Analysis cookies: These allow the person responsible for them to monitor and analyse the behaviour of website users who have these cookies. The information collected using these types of cookies is used to measure the activity of the websites, application or platform and to create browsing profiles for the users of these sites, applications and platforms, in view of making improvements in analysing usage data originating from the users of the service.

You can deactivate cookies while browsing this site, but this will prevent you from accessing some of its areas and will prevent you from benefitting from the complete browsing experience. Even after they have accepted cookies, users can always deactivate some or all of our cookies. You can check your browser's version and the corresponding instructions by clicking on the link  


7. Links to third party sites

Links included in this Site may connect you to other sites. Carob World cannot be held responsible, nor does it approve or in any way support or subscribe to the content of those sites or the sites linked to them or mentioned in them. Carob World shall not be held responsible for damage caused by viruses that may infect the User's computer or network or other property as a result of access to the Carob World site ensuing from the transfer of content from the site to the User's computer or network. The present privacy statement shall only apply to information collected at the Carob World Site.  


8. Complaints

Notwithstanding any other administrative or legal recourse, Users shall be entitled to submit a complaint to the legally relevant control authority if they believe that Carob World is violating applicable legislation during the processing of their personal data.  


9. Questions and suggestions

Users may contact Carob World regarding all matters related to the processing of their personal data and to exercising the rights granted to them under applicable legislation, especially those stipulated in the present Policy, via the following contact information:

Telephone: 00 351 289 112 327


Address: EN 125, Sítio do Rio Seco | Cx. Postal 200B | 8005-528 Faro


10. Changes to the privacy and cookie policy

Carob World Portugal, Lda reserves the right to, at any time, change the present terms of personal data processing. These changes shall be duly published on the Site.